Posted by: Peter Springett | November 13, 2009

Peace of mind when making a booking

We’ve already taken a lot of enquiries and bookings for 2010. One major change in the messages that we’re getting is that people are more concerned than ever about payment security. At least one family told us how they made a booking one year (through a private advertisement) and turned up at the ‘address’ to discover that their dream villa simply didn’t exist.

We understand completely why people are so concerned, so here’s a list of reasons why you should have complete confidence in our villa:

Holiday Rentals Guarantee: When you book any villa through Holiday Rentals you can register for a guarantee of up to £3,300 or €4,000. Find out more: http://guaranteeuk.homeaway.com/

Reviews: We place great value in the reviews posted by visitors. We strongly recommend you read all the reviews to get a good idea of what’s suitable (and what isn’t) for your travel party: http://bit.ly/1ESKaU

Speak to the owners: That’s us. Between us we speak fluent English, French and German. If you need more detailed information just give Peter a call: 00 49 171 1441 209.

Finally, here’s a review from a French couple who visited in September this year. We had a long conversation with them before they confirmed, to make sure they had complete confidence in the booking and what they should expect when they arrived (you can also see this on the review pages). I’ve translated into English in the first place, but the original copy is also included below:

“I just wanted to thank you for our rental holiday which we really enjoyed.

In spite of my initial concerns, the property was exactly as it appeared in the photos that you provided. We were welcomed very nicely by the Concierge, and it was a lovely location. It was the start of a great week with lovely sunny weather.

I will recommend you to friends and relatives, and we’re thinking of booking again for next year. Thank you again.”

“Je tenais à vous remercier pour votre location qui nous a bien plu.
Malgré mes craintes, la location correspondait totalement à la description et aux photos envoyées.
L’accueil fut agréable, l’environnement magnifique… notre semaine s’est très bien déroulée et le soleil était au rendez-vous.
Je vous recommanderai à mes proches et pense renouveler ma location l’année prochaine.
Encore merci.”


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